Lost or Misplaced Items

If you believe there has been an issue with your Membership pack delivery, please contact the Membership Team.

If you believe that you have not received your full 2024/25 Membership package, please contact the Membership Team.

If applicable to your membership, if you are unable to locate your physical Membership card/ticket, please contact the Membership Team.

If you forget to bring your physical Membership card to the game (if applicable to your membership) or can't locate your digital Membership card, visit the Membership Team at the Membership Tent/Ticketing box office outside Gate D to arrange a temporary ticket.

If your physical Membership card has been lost or stolen, a replacement fee of $10 applies for the reprint of your new card. Please contact the Membership Team to organise a new card.

For tickets that have been purchased via Ticketek, please contact them or visit the ticket box office on match day.

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